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TBy Alissa Reinhardhere are many important qualities and skills that go into being an excellent real estate professional,and with over 25 years of experience, Toni Smart, BROKER, GRI embodies them all. But the one trait that buyers and sellers value the most doesn’t come from experience at all. It comes from within. Toni truly cares for her clients and is dedicated to putting them first.Toni began her career in real estate in 1991. She worked for a small company and after a few years, moved to a larger company where she became a relocation director helping people relocate from city to city. She fell in love with real estate, building relationships with agents and brokers from all over the world.“I remember when I first knew I wanted to get into real estate,” said Toni. “I went with my mom to look at a condo and as I listened to the real estate agent talk, I could see she really enjoyed what she did. She was helping people. And I thought, ‘Hey, I think I want to do that!’”Toni’s mother was also a business owner which further motivated Toni to follow in her mom’s footsteps.After the birth of her twin daughters and later her son, Toni decided to change real estate companies again so she could have more flexibility when it came to raising her family. She became the company’s number one agent out of 500 and even opened up a branch office for them on the Northwest side of San Antonio. It was in 2011, 20 years into her career, when Toni decided to take the leap, obtain her broker’s license, and officially open her own real estate business Smart Group, REALTORS®.“I realized that I could save the fees I was paying the broker and use that amount toward marketing my own company, recruiting agents, and helping them andDecember/January 18 -19L-R Beth Smart, Toni Smart, James Smart,“Bri Tanner, & Brian Tannermy business grow,” explained Toni. We had five or six different offers to choose from, When you hire Toni, she will work Smart Group is family-owned and hard for you, whether you’re“buying or selling. And she was more than just a realtor.operated with a full-time staff to handle all transactions – a staff that includes Toni’s husband, son, twin daughters, and son-in- law.“When I decided to open Smart Realty, my family was so excited and proud,” said Toni. “They saw how hard I had worked to get to that point and they were cheering me on every step of the way.”The Smart Realty difference can be found in its level of customer service. The entire team is incredibly attentive and responsive to clients’ needs, informing and educating them every step of the way.“I like to say we hold our client’s hand the whole way through, guiding them through the process,” explained Toni. “We want to make their experience a good one and we want them to feel like they know what they’re doing while being taken of care of every step of the way.”Toni helped one client, Tim Goodenough, buy a house when he decided to move to San Antonio in 2007. Tim only had a few days to look for houses before he had to get back to Illinois. In the short amount of time that he had, Toni took him to see over 10 houses, dedicating her undivided time and attention to him.“She helped us find exactly what we were looking for,” Tim explained. “And nine years later, when we were leaving San Antonio, we did not hesitate to ask her to help us sell. We never even considered working with anyone else.”By the time Tim was ready to sell, Toni had started Smart Group. Her team helped Tim stage his house and over just one weekend, the house was shown a dozen times.“We had five or six different offers to choose from,” described Tim. “When youWe consider her a friend! ~ Tim -customer hire Toni, she will work hard for you, whetheryou’re buying or selling. And she was more than just a realtor. We consider her a friend!” Smart Realty helps clients buy and sell property all across the city of San Antonio – specifically North West San Antonio, Boerne, Pipe Creek, Bandera and Helotes – whereToni calls home.“I just love the small town feel and thepeople here,” said Toni. “I have a big place in my heart for the city of Helotes.”Over the years, Toni has helped everyone from first time homebuyers to property investors from across the country buy and sell real estate. She has in-depth community and market knowledge, effective negotiation skills, a high-quality professional team, and perhaps most importantly, the highest sense integrity.“I’ll never forget one investor who contacted me looking to invest in San Antonio,” said Toni. “He called me from California and we talked over the phone. I told him about San Antonio, about the property here, and he ended up buying $2 million worth of property sight unseen, including his own home. That was really an honor, for him to trust me that much – it is a privilege and responsibility that I don’t take lightly.”Karen S. used Smart Group for three property transactions in one year. She could not be more thankful for Toni’s expertise and her ability to make what could have been a difficult time for her, much, much easier.“Toni Smart was invaluable in helping ussellapieceofproperty,”describedKaren. “She then made sure our new build could be built with a major change in the floor plan which would have been a deal breakerfor us. She made sure what we wanted done was written into the contract and even negotiated an extra $5,000 in upgrades with the builder. In the same year, she helped us sell the home we were living in prior to the new build. Thank you, Toni, for making sure all three or our real estate needs were taken care of.”Now is great time to both buy and sell! With a team like Smart Realty on your side, you’ll be guaranteed only the highest level of customer service and a trusted negotiator, partner and friend on your side...every step of the way. The real estate market may have its ups and downs, but Toni and her entire team’s dedication to their clients has never wavered.“Our mission is to do unto others as you would have them to do unto you,” said Toni. “I really rely on God and make sure to put Him first, and then all things follow.”Smart Group Realtors® 12411 Bandera Rd., Suite 109 Helotes, TX 78023(210) 695-3663 11

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